Frequently Asked Questions
What Shipping Methods Are Available?
We have three modes of shipping-land, air, and sea. It depends on the weight of the consignment. We use DHL, ARAMEX, BLUEDART, FEDEX, and UPS for express shipping.
Do You Ship Internationally?
Yes, We do international shipping around the globe through Different couriers especially FedEx, DHL and Aramex is our international shipping partner.
How Long Will It Take To Get My Package?
Normally Domestic courier takes 3-4 days delivery. International courier takes 5 to 7 days to deliver the parcel to your place but sometimes it takes due to customs inspection which might be a delay or depend on flight connectivity.
What Payment Methods Are Accepted?
We offer you multiple payment methods. Whatever your online mode of payment, you can rest assured that our trusted payment gateway partners use secure encryption technology to keep your transaction details are confidential at all times. You can pay through Debit card, Credit card, Paypal, Wire Transfer, and UPI Payment through Different apps. We have also available Cash on delivery Facility for Domestic Order only up to ₹30000.
Is Buying On-Line Safe?
Diamosite uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks Like Paypal, Razorpay, and Many other reputed Gateway.
Order & Retunrs
How do I place an Order?
It's very simple like chatting through WhatsApp msg. You can simply add to the cart the product you like and click on that, put your information, and place an order.
How Can I Cancel Or Change My Order?
We have an option for one-click cancel You can simply log in through our website, see the order you can see an option for cancel order just click and cancel. But cancel before shipping after shipping order might not be cancelled.
Do I need an account to place an order?
You don't require it, you can place an order as a guest, but if you create an account it will be best for you for future offers as well as tracking an order and all.
How Do I Track My Order?
Once We ship the order we will notify you through email or WhatsApp, you can track through those links or simply visit our website, log in your order, click on the track, and track your order.
How Can I Return a Product?
If you want to order domestically around India, You can place a return request, we will arrange reverse pick-up from your home, and for international order customers need to send back through any courier like ems or any other reputed company.